Emma
Articles
-
What if a Fan requests a refund or issues a chargeback?
WorldFans will direct Fans who request refunds based on the quality of content, or a lack of content they have received, to the relevant Creators. Your Statement page will show any adjustments to y...
-
Will I be automatically charged at the end of a free trial?
You will not be charged automatically at the end of a free trial. If you would like to continue having access to a Creator's exclusive subscriber content, then you will need to take one of the foll...
-
Does WorldFans work for Creators in my country?
To see if you can get paid into your local bank account, check ‘Add bank’ after registering for your account.
-
What percentage of my earnings does WorldFans take?
WorldFans retains 15% of earnings to cover the costs of running the platform, supporting Creators and Fans, referrals, payment processing and hosting. Creators keep 85% of all their earnings throug...
-
Where can I see my subscriptions?
You can review all of your paid and free subscriptions in the "Following" section of your account. If you cannot see a subscription, then check you have not joined WorldFans multiple times by joini...
-
How do I check my performance as a Creator?
You can check how your account is performing against other Creators through the ‘Top Creator Notification’. These metrics update daily and give you a benchmark against other accounts over the previ...
-
I’m missing a subscription
You can review all of your paid and free subscriptions in the "Following" section of your account. If you cannot see a subscription, then check you have not joined WorldFans multiple times by joini...
-
I live in the US and need to fill in my tax form
Your Earning Statistics screen will provide all the earnings information you need to complete your IRS Form 1099 if you are a US Creator. Ensure that your W-9 form reflects your current address so ...
-
I’ve lost access to my messages with a Creator
If you cancel your subscription to a Creator, you will lose access to any direct message conversations with them that you have not paid for through Pay Per View (PPV). Tips do not qualify as PPV as...
-
What happens if I file a card dispute or chargeback?
WorldFans does not give refunds on subscriptions. Account holders can cancel their subscription with a Creator at any time by disabling the auto-renew option on their subscription. Any account hold...