Emma
Articles
-
How long does a subscription last?
When you subscribe to a Creator, you gain 30 days of access to their private content for your subscription fee. Your subscription will automatically renew the next month unless you disable the auto...
-
Someone hacked my account and enabled two-step verification
If you think your account has been hacked and that someone has activated two-step verification to prevent you from recovering your account, contact our support team at support@worldfans.com with an...
-
How do I know if my business needs to be VAT registered?
Please consult a professional accountant for guidance on how to be compliant with tax laws. Creators based in the UK can see this guidance from HMRC regarding when to register for VAT at https://ww...
-
Can I go live with another Creator? (Co-streaming)
WorldFans enables you to live stream with another Creator, so both of your Fan bases are able to enjoy the content. To enable co-streaming, follow these steps: One of you must open the Livestream ...
-
Can I promote my WorldFans account on social media?
Yes, you can publicise your WorldFans account on other social channels. You also have the option to link your WorldFans account to your presence on Twitter and Spotify.
-
How much will I receive if my local currency is not USD?
Your statement page will show you the USD balance that you have available to withdraw. When you request to withdraw this money, the exact amount you receive in your preferred payment method will de...
-
My subscription’s auto-renewal failed
Your subscriptions may fail to auto-renew due to the following reasons: Your payment card has expired. In this case, you can continue your subscription once you have updated your card details. The...
-
My email account has been hacked (I’m a Fan)
If the email account associated with your WorldFans account is hacked, then we recommend you log into WorldFans and change your registered email via Settings > Account > Email and then enable two-s...
-
Where can I go for more support with taxes?
We recommend that you consult a professional accountant in your country or state for relevant local guidance. If you have a specific query about VAT and WorldFans, you can email vat@worldfans.com.
-
How many photos or videos can I include in one post?
You can post a maximum of 20 files including videos and photos within one post.