Emma
Articles
-
How do you secure my payments?
WorldFans uses 3D secure payments, which adds an additional security step to your payment process. You’ll see a pop-up for “Mastercard SecureCode” or “Verified by Visa”, which will prompt you to in...
-
I get an error message on a Creator’s profile
If you have received a message such as “This page is not available” when you try to reach a Creator’s profile, the Creator may have blocked access to their profile from: The country you are based ...
-
I need to enable two-step verification on a new phone
Changing your phone If you are changing phones, follow these steps to enable two-step verification on your new phone: Use your existing phone to log in to WorldFans and turn off two-step verificat...
-
What if my business is VAT registered in the UK?
If you are a Creator who lives in the UK and you have a business that meets VAT registration criteria, you will need to provide your VAT number to WorldFans. WorldFans will ask you to sign an agree...
-
How do I create a Livestream?
Creators must meet the following criteria to qualify for live streaming on WorldFans: A minimum of five subscribers A minimum of five posts of recent content If you have a free Creator account, y...
-
My account is paused
To keep an active account on WorldFans that is open to new subscriptions, you must post a minimum of once per month. You can reactivate your account by posting again, at which stage Fans will be ab...
-
When will I receive my payout?
Most Creators receive their withdrawals within three to five business days, but it can take up to ten business days, depending on your bank. If you are concerned that your money has not credited an...
-
How do WorldFans transactions show on statements?
Your payments to WorldFans will appear as one of the following on your card statement: WorldFans com WF
-
How long does a subscription last?
When you subscribe to a Creator, you gain 30 days of access to their private content for your subscription fee. Your subscription will automatically renew the next month unless you disable the auto...
-
Someone hacked my account and enabled two-step verification
If you think your account has been hacked and that someone has activated two-step verification to prevent you from recovering your account, contact our support team at support@worldfans.com with an...